Frequently Asked Questions (FAQs)

Q. What is DTH?

A. DTH stands for Direct-To-Home television. DTH is defined as the reception of satellite programmes with a personal dish in an individual home. DTH does away with the need for the local cable operator and puts the broadcaster directly in touch with the consumer.

Q. Can DTH be viewed without disconnecting existing cable connection?

A. Cable connection can be viewed in normal TV mode and DTH channels can be viewed in AV mode by choosing the AV option from the remote of your TV set. DTH channels can be changed using STB remote control.

Q. Once the Dish & STB are installed, will it be possible to receive all channels?

A. Once the dish & STB are installed, you will need to activate a pack, through which you will get the channel that you have subscribed to.

Q. If there are more than one TV set in one house, will all TV sets require separate STBs/Dishes to receive DTH?

A. Yes, for each TV a separate STB will be required and no need of separate dish.

Q. If one changes his residence or moves to some other city, can he continue to use the same STB and the Dish to receive DTH?

A. Yes, please contact us for further assistance

Q. Will the reception be affected by rains/snowfall?

A. Though provision exists in the uplink system to take care of fading of the signal due to rains, yet heavy rains may result into outage for a few minutes in the DTH signal.

Q. Where can the Dish be installed?

A. Dish can be installed on the roof-top or on the wall depending on the line of signal of satellite.

Q. Can the system be installed by the viewer himself?

A. The installation of System involves intricate hardware & software upload, it is advised to take the assistance of a skilled technical person for installation.

Q. Can the Receive Dish be fixed on the window grill?

A. It may be possible to get the dish fixed on the window grill with slight modification on the grill or the fixtures but it is advisable to fix the dish on rigid wall or roof top.

Q. Will DTH signal be available to my remote village, where no TV tower is installed?

A. Yes, the DTH signal is made available to you through satellite and does not require any tower or cable for its distribution.

Q. If something goes wrong with my system, then whom should I contact?

A. Please contact us for further assistance.

High Definition (HD)

What is the difference between Normal and HD Broadcast?

High-Definition is the top of the line, all digital format for broadcasting and viewing TV programming. With HD broadcast the images will be 2 to 5 times sharper than the images from normal broadcast. The reason being the digital signals send in 0’s and 1’s for HD Broadcasting will be received at the customer point as it is which is not the case for normal television broadcasting. The result of the same is, superior television viewing experience which is delivered in a crystal clear, wide screen format with CD quality sound. It will be like as if you are experiencing your favorite television program in a movie theatre.

With High Definition Broadcasting the television images will be

What are the major advantages of HD Transmission?

Once the dish & STB are installed, you will need to activate a pack, through which you will get the channel that you have subscribed to.

What is the standard Television equipment I need to experience SUN DIRECT HD service?

An HD LCD TV which is capable of showing high-definition content is required for enjoying SUN DIRECT HD. All leading home appliance companies like Samsung, LG, Sony, Videocon, etc manufacture HD LCD televisions.

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Near KVB, Sundhar Nagar,
Trichy 620021.

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#45 Indian Bank Colony,
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Trichy - 620021.

+91 95666 66016
+91 97157 85555